Published Volumes Issues
Volume-6 Issue-II
Title : Innovations in The Field of Retailing
Author : Megha Bahal
Keywords :
Abstract :
The retail industry is undergoing rapid transformation due to technological advancements and changing consumer expectations. This paper examines the impact of emerging technologies such as Artificial Intelligence (AI), Augmented Reality (AR), Virtual Reality (VR), Mobile Commerce, Predictive Analytics, Blockchain, automation, and digital payment systems on modern retailing. These innovations enhance customer personalization, convenience, engagement, supply chain efficiency, transparency, and secure transactions. The paper also highlights the importance of innovation-driven leadership, adaptability, ethical decision-making, and customer-centric strategies in addressing changing market demands. It concludes that the effective integration of technology with ethical and strategic leadership can help retailers improve operational efficiency, strengthen consumer trust, and achieve sustainable growth in the digital era.