Jagannath University Research Journal

Published Volumes Issues

Volume-6 Issue-II

Title : Innovations in The Field of Retailing

Author : Megha Bahal

Keywords :

Retail Innovation, Artificial Intelligence, Augmented Reality, Virtual Reality, Mobile Commerce, Blockchain, Predictive Analytics, Retail Automation, Digital Payments, Consumer Behaviour, Retail Leadership.

Abstract :

The retail industry is undergoing rapid transformation due to technological advancements and changing consumer expectations. This paper examines the impact of emerging technologies such as Artificial Intelligence (AI), Augmented Reality (AR), Virtual Reality (VR), Mobile Commerce, Predictive Analytics, Blockchain, automation, and digital payment systems on modern retailing. These innovations enhance customer personalization, convenience, engagement, supply chain efficiency, transparency, and secure transactions. The paper also highlights the importance of innovation-driven leadership, adaptability, ethical decision-making, and customer-centric strategies in addressing changing market demands. It concludes that the effective integration of technology with ethical and strategic leadership can help retailers improve operational efficiency, strengthen consumer trust, and achieve sustainable growth in the digital era.

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